About Our Animal Hospital
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My pet is really well trained. Does he/she need to be on a leash/in a carrier when we visit the hospital?
For the safety and protection of all clients, patients, and veterinary team members, we require all pets to be on a leash or in a carrier when they arrive at…
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I brought my pet to see the veterinarian for a problem, and my pet isn’t getting any better. What can I do?
Call us. Just like doctors, veterinarians sometimes need to try more than one treatment/medication to find the solution to cure or manage a pet’s condition. Please let us know if…
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Is it OK to call with questions about my pet’s health?
Although we can’t provide lengthy consultations or a diagnosis over the phone, we welcome questions from our clients. Please feel free to call or stop by anytime.
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My pet needs to come in for a regular exam/minor procedure, but I don’t have time to wait at the hospital the whole time. Can I drop my pet off and pick him/her back up later in the day?
We do offer drop-off appointments for a nominal fee. Please call to arrange this service. We usually ask that you drop off your pet in the morning. We will call you once…
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Do you offer any payment plans?
Unfortunately, we do not offer any payment plans at this time. We request that you pay for services provided at the time of your pet’s visit. If you have any…
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What forms of payment do you accept?
We can accept any of the following payment methods: Cash Visa MasterCard Direct Debit We also accept most pet insurance plans.
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What’s the best way to schedule an appointment?
To make an appointment with our animal hospital please call (905) 935-0442 to book a convenient appointment time, or use our online appointment scheduler to request a date and time.
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Where is your clinic located?
As your Veterinarian in St Catharines We can be found at 298 Lake St.. Please call (905) 935-0442 to schedule an appointment!
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What do I do in the case of an emergency and your clinic isn’t open?
Please call The Niagara Veterinary Emergency Clinic at 905-641-3185.
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What are your hours of operation?
Our regular business hours are: Monday 8:00am – 8:00pm Tuesday 8:00am – 8:00pm Wednesday 8:00am – 8:00pm Thursday 8:00am – 8:00pm Friday 8:00am – 5:00pm Saturday 8:00am – 2:00pm Sunday…
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